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Frequently Asked Questions


Dexter Tow Assist Frequently Asked Questions (FAQs)

Are there any plans to make the Tow Assist system available with hydraulic drum or disc brake applications?
Are there any service or replacement parts for the Tow Assist system?
Can I or should I still use a brake controller with this product and if so what adjustments or settings need to be made?
Can I order the Tow Assist system with my axles from the Dexter plant I normally order from (or is it only available from certain plants)?
Can I use this with hydraulic brakes?
Can I use this with Nev-R-Lube®?
Can the electronic control unit (ECU) be submerged in water?
Can the Tow Assist be used with Air-Flex Axles?
Do I need to order special replacement brakes and hub-drums, etc. or will current Genuine Dexter Replacement parts be compatible?
Does it take any additional time for an OE to install Tow Assist brakes versus standard Nev-R-Adjust® brakes? If so, how much?
Does the ECU retain additional data such as speed traveling or timing of applying brakes?
Does the system work with an empty or unloaded trailer? Do I need to adjust settings for an empty or unloaded trailer?
Does the Tow Assist affect brake life? Are they being applied more?
Does this work on single, tandem, and triple applications?
Does Tow Assist work in off-road situations?
How do I access the odometer feature?
How does Dexter Tow Assist differ from other available towable sway products?
How does the Anti-Lock Braking (ABS) work exactly?
How does the sway mitigation work?
If I don’t connect to the system via the Bluetooth app does it still work?
If the Tow Assist system fails for some reason, such as a loss of power, do I lose braking on my trailer?
Is there an aftermarket retrofit kit available? Will there be and when?
What all comes in the Tow Assist system?
What are the next brake sizes and/or product types that will be available and when?
What brake controllers is system compatible with Tow Assist?
What brakes can I get this on?
What codes do the indicator light show and how do I know what they mean?
What happens if the retail customer changes tire size?
What is the warranty?
When can I buy Tow Assist?
Who programs the ECU for the specific unit information such as tire size and number of axles?

Dexter Tow Assist

COUNT ON DEXTER FOR A SAFE AND DEPENDABLE TOWING EXPERIENCE WITH DEXTER TOW ASSIST™ UTILIZING AUTOMOTIVE TECHNOLOGY POWERED BY BOSCH. TOW ASSIST IS A TOWABLE BRAKING SYSTEM FEATURING AN ANTI-LOCK BRAKING SYSTEM (ABS) FOR ELECTRIC TRAILER BRAKES, SWAY MITIGATION, AND AN ODOMETER


Dexter Tow Assist

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Tow Assist News

Dexter, a Subsidiary of DexKo Global Inc., Partners with BOSCH to Launch Dexter Tow Assist, ABS and Sway Mitigation Safety Technology for Towables


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