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Technical Product Owner/D365 Systems Analyst

Overview

Dexter, a premier manufacturer and distributor of axles, suspension, brakes, doors, venting products, trailer parts and accessories, and towing components serving the commercial trailer, RV, heavy-duty, marine, agriculture, and manufactured housing markets, has an excellent hybrid opportunity for a Technical Product Owner/D365 Systems Analyst at our Lisle, IL, Dallas/Fort Worth, TX, or Springfield, MO location.

Dexter, headquartered in Elkhart, Indiana, employs over 3,800 people in the U.S. and Canada, operates 20 manufacturing facilities, and distributes trailer parts and accessories through over 30 company-owned distribution locations. Dexter has achieved its many years of success through a commitment to the principles of superior quality, continuous improvement, and unparalleled customer service. Dexter is a wholly owned subsidiary of DexKo Global, Inc.

Founded in 1960 by Leonard Dexter, Dexter is recognized as a progressive industry leader providing quality products manufactured in the U.S. and Canada, employing state-of-the-art robotics, precision welding equipment, and automated machining processes. Through company-owned distribution, Dexter excels in providing customers with the best in value by delivering the trailer parts you need when you need them. With over 30 warehouses nationwide and thousands of trailer parts in stock, we help our customers get the job done quickly and correctly.

For more information about our company, access Dexter's web site at www.dexteraxle.com.

Dexter offers a competitive salary and comprehensive benefits. Dexter’s benefits package includes Health, Dental, Vision, Life, STD, LTD, FSA, HSA, and 401(k) Plan with company contributions.

Position Summary

This position will focus on working with the financial and operations business unit to configure and customize the D365 implementation to their needs: additionally, will be required to define business requirements and manage feature frameworks to solve complex business needs in accordance within the D365 ERP standards and software development life cycle (SDLC) guidelines. Independently execute small to medium projects and lead others within the business in completing the objectives of the projects. Break down complex business and technology terms to aid in collaborative problem solving. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions

• Act as subject matter expert for D365 modules (F&O) and help design enhancements while supporting the existing implementations
• Work with business users to design and deploy new requirements and integrations across all deployments
• Use knowledge of business processes and D365 to identify software gaps and suggest alternatives
• Perform impact analyses of any new solutions/changes implemented to the current solution
• Demonstrate industry best practices and how they would be delivered in the solution
• Provide expert level of support.
• Create and use reporting tools to audit and assess efficiency of users and processes.
• Provide knowledge transfer to non-expert level team members as needed.
• Demonstrate, train, and drive solutions across the company's facilities.
• Create application documentation
• Define and resolve dependencies, issues and risks along with identification of impacted areas through team collaboration

Requirements

• Bachelor's Degree or higher in Information Technology, Business, or related field.
• 3 or more years in Information Technology, and ERP software implementation, Development and /or Business Analysis.
• Significant experience with Microsoft Dynamics 365 corporate ERP system
• Proven experience leading deliverables through the entire project lifecycle.
• Experience supporting finance, operations, procurement, sales, and similar business areas.
• Team player with strong communication, organization, and client interaction skills