Join the Dexter® team.
Credit and Collections Representative
Overview
Dexter, a premier manufacturer and distributor of axles, suspension, brakes, doors, venting products, trailer parts and accessories, and towing components serving the commercial trailer, RV, heavy-duty, marine, agriculture, and manufactured housing markets, has an opportunity for a Credit and Collections Representative at our distribution facility located in Springfield, MO.
For more information about our company, access Dexter's web site at www.dexteraxle.com.
Dexter offers a competitive salary package which includes paid vacation and holidays, medical-dental-life-vision insurance, 401K and profit sharing.
Dexter is an equal opportunity employer.
Position Summary
The primary role of the Credit and Collections Representative is to contact customers for payment of outstanding account balances. The ideal candidate will be well versed in establishing and maintaining interpersonal relationships, verbal and written communication, conflict resolution, and time management. This position requires a detailed understanding of commercial collection practices and techniques, ten-key by touch, an intermediate knowledge of Microsoft Word and Excel, and an ability to work independently and in an organized fashion.
Duties include but are not limited to:
- Call, fax, email, and write letters to assigned portfolio and arrange payment of all past due invoices.
- Provide customers with necessary documents and assistance to ensure prompt payment of invoices.
- Negotiate payment plans with customers and follow up as needed.
- Communicate with Branch Managers and Sales staff for assistance in collection issues and discrepancies.
- Assist Accounts Receivable department in resolution of customer service issues.
Requirements
We are looking for a candidate that will take our core values to heart and has a strong drive to succeed in our industry. Previous experience required.
Culture
Dexter is a world leader in developing and producing safe, reliable trailer components for the markets we serve—all thanks to our exceptional team of employees.
Our culture