Join the Dexter® team.
Order Entry - Data Clerk
Overview
Dexter, the premier supplier and manufacturer of axles, doors, venting products and related components in the utility trailer, boat trailers, recreational vehicle, heavy duty, marine, and manufactured housing markets, has opportunities for Order Entry- Data Clerk in our multi-plant manufacturing facility located in Albion, Indiana.
Dexter has been a leading manufacturer of trailer axles, brakes and actuation, along with entrance door and venting products for over 50 years serving the utility trailer, recreational vehicle, heavy duty, manufactured housing, agricultural, marine, and specialty markets. Dexter is headquartered in Elkhart, Indiana employing over 2,800 people and operating 18 manufacturing facilities in the U.S. and Canada (Indiana, Georgia, Oklahoma, California, Tennessee, Texas, Florida, Utah, Ontario, and Alberta). Dexter has achieved its many years of success through a commitment to the principles of superior quality, continuous improvement, and unparalleled customer service. Dexter is a wholly owned subsidiary of DexKo Global, Inc.
For more information about our company, access Dexter's web site at www.dexteraxle.com.
Dexter offers a competitive salary and comprehensive benefits. Dexter’s benefits package includes Health, Dental, Vision, Life, STD, LTD, FSA, HSA, and 401(k) Plan with company contributions.
Position Summary
This position will be responsible for printing I/C EDI orders, enter and process customer orders, check orders, stamp, process, and issue shop orders daitly. This position will be responsible for assisting with faxing and filing for Order Entry as needed and retrieve emailed orders from the Customer Service mailbox. The position will provide POD's and tracking to customers. Position will also order 3-part pick ticket paper as needed, enter, update and maintain customer complaints in the CRM data base, process RGR's and coordinate with customers for product returns. This position will update customers on status of RGE's and credits as well. The position with communicate with freight carriers and set up appointments and call tags for pick up of returned material and also file claims with freight carries for damaged shipments.
Requirements
Qualified candidates must be self-motivated and have the ability to work without constant supervision. Must be able to work as part of a team. Must have a good safety record, possess a high degree of quality workmanship and be detail oriented. Canidates must have proficient computer skills. Candidates must be able to read work instructions and other work documents porvided in English; must be able to write production and quality information in English; must understand verbal instructions provided in English; and must speak basic English.
Culture
Dexter is a world leader in developing and producing safe, reliable trailer components for the markets we serve—all thanks to our exceptional team of employees.
Our culture