By Jim Berry, Director of Marketing | Posted Dec 9, 2016, 16:30 PM
ELKHART, INDIANA (October 6, 2016)
Dexter Axle, the leading manufacturer of trailer axles and trailer brakes for over 50 years, announced that they have successfully completed the ISO 9001:2015 certification process. This certification is a positive confirmation of Dexter’s quality commitment to their customers.
All of the audits were completed without a single nonconformity, which is a very unusual accomplishment. "Passing the inspection with zero non-conformities speaks very positively to our business processes and our continuing dedication to customer satisfaction," said Adam Dexter, President and CEO of Dexter Axle.
"This certification is a reflection of the effectiveness and maturity of the Dexter Axle Quality System," stated Carlos Robles, Director of Quality for Dexter Axle. "Our success is contingent upon our demonstrating continual improvement in all areas of our operation as well as our overriding concern for customer satisfaction."
Dexter has used the ISO 9001 Quality System Standard as a framework for their quality system for over 15 years. Passing the audit gave them verification that they were meeting or exceeding this worldwide quality standard to give their customers repeatable quality products that will enhance the safe operation of their trailers.